Privacy Policy

Privacy Policy

Effective Date: May 30, 2025

Last Updated: May 30, 2025LocumTele, LLC ("LocumTele", “we”, “us”, or “our”) values your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.locumtele.org, and engage with our services. We are committed to protecting your personal and health-related data in accordance with HIPAA and other applicable privacy regulations.

1. Information We Collect

A. Personal Information You Provide

We collect personal information that you voluntarily provide when you:

Register for services or an account

Schedule appointments or consultations

Complete onboarding forms

Contact our team via email, phone, or chat

Subscribe to marketing or newsletters

Examples of personal information we may collect:

Full name

Email address

Phone number

Mailing address

Health clinic-related information

B. Sensitive Information

We do not collect sensitive information about our clients.

C. Automatically Collected Information

When you visit www.locumtele.org, we may automatically collect:

IP address

Browser type and version

Pages visited

Time spent on the site

Device identifiers

This information helps us improve your experience, troubleshoot issues, and protect our systems.

2. How We Use Your Information

We use your information to:

Deliver telehealth and administrative services
Communicate with you regarding care, billing, or account updates
Provide access to your LocumTele account and features
Customize your experience on our platform
Send occasional marketing emails (with opt-out option)
Maintain security, analytics, and compliance

We do not sell your personal information to third parties.

3. Legal Basis for Processing

LocumTele processes your personal information under the following legal bases:

Consent: When you provide us with information to access care or services
Contract: To fulfill obligations under our terms of service
Legal Compliance: To meet HIPAA or other legal requirements

4. Data Retention

We retain your data only as long as necessary to:

Provide services
Maintain accurate records for compliance
Meet legal or regulatory requirements

When data is no longer required, we securely delete or anonymize it

5. Your Privacy Rights

You have the right to:

Request access to your personal data
Request correction or deletion of inaccurate data
Withdraw your consent for marketing communications
Download a copy of your personal information
File a complaint regarding misuse or unauthorized disclosure

To exercise your rights, please contact us at [email protected]

6. Children’s Privacy

LocumTele services are intended for adults 18 and over. We do not knowingly collect data from children under 13.

7. Third-Party Services & Links

Our site may contain links to external platforms or services (e.g., lab partners, pharmacies, payment gateways). These platforms operate under their own privacy policies, and we recommend reviewing them before sharing information.

8. Security of Your Data

We implement reasonable technical and organizational safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no digital transmission is 100% secure. Please safeguard your own login credentials and notify us immediately of any suspicious activity.

9. Business Transfers

In the event of a merger, acquisition, or company restructuring, your personal information may be transferred to another entity as part of that transaction. We will ensure appropriate safeguards remain in place.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect business, legal, or regulatory changes. Any updates will be posted at www.sites.locumtele.org/privacy, and significant changes will be communicated directly if required.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:LocumTele LLC

Richmond Heights, Ohio

📧 Email: [email protected]

🌐 Website: www.locumtele.org